Effective Date: 15 October 2026
These Terms of Service (“Terms”) apply to your access to and use of the website https://thecardboardboxes.co.uk/ (the “Site”), operated by The Cardboard Boxes (“we,” “us,” or “our”). By using our Site or placing an order, you agree to these Terms. Please take a moment to read them before making a purchase.
The Cardboard Boxes is an online retailer specializing in cardboard boxes, packaging supplies, and other related products. Our goal is to provide clear product details and a smooth shopping experience for our customers.
Please note that product availability, prices, descriptions, specifications, and images may change periodically without prior notice. Any updates won’t affect orders we’ve already accepted, unless required by law.
When you place an order through our Site, you confirm that your information is accurate and complete, and that you're authorized to use the payment method you’ve chosen.
We accept PayPal, Visa, Mastercard, Apple Pay, and Google Pay, depending on what's available at checkout. For more details on payment methods and processing, please check our Payment Policy.
We reserve the right to refuse, suspend, or cancel an order if necessary. This includes cases of suspected fraud, incorrect pricing, product unavailability, or errors in your order information. If we cancel an order and you've already been charged, we will process a refund where applicable.
Receiving an order confirmation doesn’t always mean the order is accepted for fulfillment. We’ll notify you if there are any issues with your order.
Orders are processed and shipped according to our Shipping Policy. Delivery estimates are guidelines and may be affected by circumstances beyond our control.
Our cancellation, return, and refund policies are detailed in our Refund & Returns Policy. We recommend reviewing these policies before placing an order.
These Terms do not limit any rights you may have under applicable consumer protection laws.
We strive to ensure that all product descriptions, images, dimensions, quantities, and specifications on our Site are accurate and current.
However, colors can look different depending on your device, and there might be slight variations in appearance or manufacturing. Please double-check the listed dimensions, specifications, and quantities before you order.
Any significant difference between a product and its description will be addressed according to applicable law.
All content on this Site including text, photos, product images, graphics, logos, and page layouts is owned by The Cardboard Boxes or our licensors and is protected by relevant intellectual property laws.
You’re not allowed to copy, reproduce, distribute, modify, publish, or use any content from our Site for commercial purposes without prior written consent, except as permitted by law.
To the fullest extent allowed by law, The Cardboard Boxes shall not be responsible for indirect or consequential losses that arise from using our Site or purchasing our products, where liability can legally be excluded.
This doesn’t limit or exclude liability for unlawful acts, including fraud or fraudulent misrepresentation, or any rights and remedies you have under applicable law.
We can't guarantee that access to our Site will always be uninterrupted or error-free, but we’ll do our best to maintain its availability.
These Terms are governed by the laws of England and Wales, except for any mandatory consumer protection laws related to your purchase.
If you're a consumer living elsewhere in the UK or in another jurisdiction, this section doesn’t affect any mandatory legal protections that apply to you.
We may update these Terms occasionally to reflect changes in our business, website, services, or legal obligations.
The latest version will be posted on this page along with the updated effective date. Changes will take effect from the date noted in the revised Terms, in accordance with the law and your rights regarding orders already placed.
We encourage you to review this page regularly.
If you have any questions about these Terms of Service, your order, or our website, feel free to reach out using the information below.